On Friday (May 9), SoundCloud encountered user backlash after AI music expert and founder of Fairly Trained, Ed Newton-Rex, posted on X that SoundCloud’s terms of service quietly changed in February 2024 to allow the platform the ability to “inform, train, develop or serve as input” to AI models. Over the weekend, SoundCloud clarified via a statement, originally sent to The Verge and also obtained by Billboard, that reads in part: “SoundCloud has never used artist content to train AI models, nor do we develop AI tools or allow third parties to scrape or use SoundCloud content from our platform for AI training purposes.”

The streaming service adds that this change was made last year “to clarify how content may interact with AI technologies within SoundCloud’s own platform,” including AI-powered personalized recommendation tools, streaming fraud detection, and more, and it apparently did not mean that SoundCloud was allowing external AI companies to train on its users’ songs.

Over the years, SoundCloud has announced various partnerships with AI companies, including its acquisition of Singapore-based AI music curation company Musiio in 2022. SoundCloud’s statement added, “Tools like Musiio are strictly used to power artist discovery and content organization, not to train generative AI models.” SoundCloud also has integrations in place with AI firms like Tuney, Voice-Swap, Fadr, Soundful, Tuttii, AIBeatz, TwoShot, Starmony and ACE Studio, and it has teamed up with content identification companies Pex and Audible Magic to ensure these integrations provide rights holders with proper credit and compensation.

The company doesn’t totally rule out the possibility that users’ works will be used for AI training in the future, but says “no such use has taken place to date,” adding that “SoundCloud will introduce robust internal permissioning controls to govern any potential future use. Should we ever consider using user content to train generative AI models, we would introduce clear opt-out mechanisms in advance—at a minimum—and remain committed to transparency with our creator community.”

Read the full statement from SoundCloud below.

“SoundCloud has always been and will remain artist-first. Our focus is on empowering artists with control, clarity, and meaningful opportunities to grow. We believe AI, when developed responsibly, can expand creative potential—especially when guided by principles of consent, attribution, and fair compensation.

SoundCloud has never used artist content to train AI models, nor do we develop AI tools or allow third parties to scrape or use SoundCloud content from our platform for AI training purposes. In fact, we implemented technical safeguards, including a “no AI” tag on our site to explicitly prohibit unauthorized use.

The February 2024 update to our Terms of Service was intended to clarify how content may interact with AI technologies within SoundCloud’s own platform. Use cases include personalized recommendations, content organization, fraud detection, and improvements to content identification with the help of AI Technologies.

Any future application of AI at SoundCloud will be designed to support human artists, enhancing the tools, capabilities, reach and opportunities available to them on our platform. Examples include improving music recommendations, generating playlists, organizing content, and detecting fraudulent activity. These efforts are aligned with existing licensing agreements and ethical standards. Tools like Musiio are strictly used to power artist discovery and content organization, not to train generative AI models.

We understand the concerns raised and remain committed to open dialogue. Artists will continue to have control over their work, and we’ll keep our community informed every step of the way as we explore innovation and apply AI technologies responsibly, especially as legal and commercial frameworks continue to evolve.”