{"id":2895,"date":"2025-06-18T15:10:39","date_gmt":"2025-06-18T15:10:39","guid":{"rendered":"https:\/\/musictechohio.online\/site\/companies-replaced-workers-ai\/"},"modified":"2025-06-18T15:10:39","modified_gmt":"2025-06-18T15:10:39","slug":"companies-replaced-workers-ai","status":"publish","type":"post","link":"https:\/\/musictechohio.online\/site\/companies-replaced-workers-ai\/","title":{"rendered":"Companies That Replaced Humans With AI Are Realizing Their Mistake"},"content":{"rendered":"
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According to tech billionaire and OpenAI CEO Sam Altman<\/a>, 2025 was supposed to be the year “when AI agents will work.”<\/p>\n

Despite widespread hype, so-called “AI agents<\/a>” \u2014 a software product that’s supposed to complete human-level tasks autonomously \u2014 have yet to live up to their name. As of April, even the best AI agent could only finish 24 percent<\/a> of the jobs assigned to it. Still, that didn’t stop business executives from swarming to the software like flies to roadside carrion, gutting entire departments<\/a> worth of human workers to make way for their AI replacements.<\/p>\n

But as AI agents have yet to even pay for themselves<\/a> \u2014 spilling their employer’s\u00a0embarrassing secrets<\/a> all the while\u00a0\u2014\u00a0more and more executives are waking up to the sloppy reality<\/a> of AI hype.<\/p>\n

A recent survey<\/a> by the business analysis and consulting firm\u00a0Gartner, for instance,\u00a0found that out of 163 business executives, a full half said their plans to “significantly reduce their customer service workforce” would be abandoned by 2027.<\/p>\n

This is forcing corporate PR spinsters to rewrite speeches about AI “transcending automation<\/a>,” instead leaning on phrases like “hybrid approach” and “transitional challenges” to describe the fact that they still need humans to run a workplace.<\/p>\n

“The human touch remains irreplaceable in many interactions, and organizations must balance technology with human empathy and understanding,” said Kathy Ross, Gartner’s senior director of customer service and support analysis.<\/p>\n

That’s a vibe employees have been feeling for a while now. Another report<\/a>,\u00a0this one by IT firm GoTo and research agency Workplace Intelligence, found that 62 percent of employees are currently saying that AI is “significantly overhyped.”<\/p>\n

Likewise, only 45 percent of corporate IT managers reported having a formal AI policy in place, suggesting a scattered and hasty rollout<\/a> of the tech. Of those IT leaders, 56 percent said “security concerns” and “integration challenges” were the main barriers to AI adoption.<\/p>\n

The reports come as a number of businesses have already made the humiliating walk-back of shame in recent weeks.<\/p>\n

Finance startup Klarna, for example, reduced its workforce by 22 percent throughout 2024 ahead of the long-promised AI revolution. But then the company did an about-face on its AI strategy back in May, announcing a “recruitment drive<\/a>” to bring all those meat bags back to work.<\/p>\n

According to tech critic Ed Zitron<\/a>, the whole agentic charade can be\u00a0explained by the fact that “it isn’t obvious what any of these AI-powered products do, and when you finally work it out, they don’t seem to do that much.”<\/p>\n

“These ‘agents’ are branded to sound like intelligent lifeforms that can make intelligent decisions,” Zitron writes, “but are really just trumped-up automations that require enterprise customers to invest time programming them.”<\/p>\n

More on AI: <\/strong>OpenAI Shows Off AI “Researcher” That Compiles Detailed Reports, Struggles to Differentiate “Information From Rumors”<\/em><\/a><\/p>\n

The post Companies That Replaced Humans With AI Are Realizing Their Mistake<\/a> appeared first on Futurism<\/a>.<\/p>\n<\/div>\n

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According to tech billionaire and OpenAI CEO Sam Altman, 2025 was supposed to be the year “when AI agents will work.” Despite widespread hype, so-called “AI agents” \u2014 a software…<\/p>\n","protected":false},"author":1,"featured_media":0,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[732,177,477,227],"tags":[],"class_list":["post-2895","post","type-post","status-publish","format-standard","hentry","category-ai-agents","category-artificial-intelligence","category-automation","category-labor"],"_links":{"self":[{"href":"https:\/\/musictechohio.online\/site\/wp-json\/wp\/v2\/posts\/2895","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/musictechohio.online\/site\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/musictechohio.online\/site\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/musictechohio.online\/site\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/musictechohio.online\/site\/wp-json\/wp\/v2\/comments?post=2895"}],"version-history":[{"count":0,"href":"https:\/\/musictechohio.online\/site\/wp-json\/wp\/v2\/posts\/2895\/revisions"}],"wp:attachment":[{"href":"https:\/\/musictechohio.online\/site\/wp-json\/wp\/v2\/media?parent=2895"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/musictechohio.online\/site\/wp-json\/wp\/v2\/categories?post=2895"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/musictechohio.online\/site\/wp-json\/wp\/v2\/tags?post=2895"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}